Privacy policy
1. Introduction
This Privacy Policy describes how Vercini (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from vercini.com (the “Site”).
Vercini is operated from USA
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Personal Information We Collect
We collect different types of personal information depending on how you interact with our Site.
A. Device Information
Examples:
- Web browser type and version
- IP address
- Time zone
- Cookie data
- Pages viewed and interactions
- Search terms
Purpose:
To operate the Site, improve performance, analyze usage, and prevent fraud.
Collection Method:
Automatically collected via cookies, log files, pixels, and similar technologies.
B. Order & Transaction Information
Examples:
- Name
- Billing and shipping address
- Payment information (processed securely by third-party providers)
- Email address
- Phone number
Purpose:
To process payments, fulfill orders, provide confirmations, and communicate with you.
Collection Method:
Collected directly from you.
C. Customer Support Information
Examples:
Information you provide when contacting us.
Purpose:
To respond to inquiries and provide customer service.
D. Communications & Service Notifications
By placing an order, submitting a claim, creating an account, or providing your contact information, you consent to receive communications from Vercini through email, SMS, phone calls, or automated messaging systems regarding:
-
Order confirmations and updates
-
Tailoring or alteration status
-
Delivery and pickup notifications
-
Claims, disputes, and customer service matters
-
Account or order verification
-
Important transactional or operational notices
In situations involving urgent claims, delivery issues, fraud prevention, order verification, customer disputes, tailoring deadlines, or time-sensitive service matters, Vercini may contact customers outside of standard business hours when reasonably necessary to protect the customer’s order, resolve an issue, prevent delays, or provide important service-related updates.
These communications are considered part of the services provided through our Site and are not solely for marketing purposes.
By using our website and services, you acknowledge and accept these communication practices as part of our Terms and Privacy Policy.
3. AI, Automation & Analytics
We use artificial intelligence (AI), automation tools, and analytics technologies to:
- Improve product presentation and visuals
- Optimize marketing content
- Detect fraud and suspicious activity
- Analyze Site performance and usage
These tools may process personal data in a limited and controlled manner and do not make decisions that produce legal or significant effects on users.
4. How We Share Personal Information
We share your information only as necessary to operate our business, including with:
- E-commerce platforms and payment processors
- Shipping and fulfillment providers
- Analytics and advertising partners (such as Google and Meta)
- Legal authorities when required
We do not sell personal information for monetary value.
However, certain data sharing for advertising purposes may be considered a “sale” under applicable laws.
5. Behavioral Advertising
We may use your information to provide targeted ads or marketing communications.
You can opt out here:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- Digital Advertising Alliance: https://optout.aboutads.info/
6. Cookies & Tracking Technologies
We use cookies to:
- Remember preferences
- Improve performance
- Deliver relevant advertising
Types of cookies we use:
- Functional cookies
- Analytics cookies
- Advertising cookies
You can manage cookies through your browser settings. Disabling cookies may impact functionality.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
You may request deletion of your data, subject to legal requirements.
8. Minors
Our Site is not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.
If you believe a minor has provided personal information, please contact us to request deletion.
9. Your Rights
A. GDPR (EEA Residents)
If you are located in the European Union, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Request data portability
We process your data based on:
- Your consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
Your data may be transferred outside the EEA, including to the United States and other jurisdictions with appropriate safeguards.
B. CCPA (California Residents)
If you are a resident of the California, you have the right to:
- Know what personal data we collect
- Request access or deletion
- Opt out of certain data sharing
We may need to verify your identity before processing requests.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Third-Party Links
Our Site may include links to third-party websites.
We are not responsible for their privacy practices or content.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes take effect immediately upon posting on the Site.
13. Contact Us
If you have any questions, requests, or concerns, please contact us